Lookup for "500 5.2.4"
Permanent Error - This status code indicates a permanent issue and is unlikely to resolve itself. You should contact the Email Service Provider.
Basic Status Code Details (500)
Syntax error, command unrecognized [This may include errors such as command line too long]
Enhanced Status Code Details (5.2.4)
Mailing list expansion problem
The mailbox is a mailing list address and the mailing list was unable to be expanded. This code may represent a permanent failure or a persistent transient failure.