Lookup for "502 5.4.3"
Permanent Error - This status code indicates a permanent issue and is unlikely to resolve itself. You should contact the Email Service Provider.
Basic Status Code Details (502)
Command not implemented
Enhanced Status Code Details (5.4.3)
Directory server failure
The network system was unable to forward the message, because a directory server was unavailable. This is useful only as a persistent transient error. The inability to connect to an Internet DNS server is one example of the directory server failure error.